The M&S web site is down – hours after the retailer revealed it is going through a £300m hit to income following final month’s ransomware assault.
A holding web page instructed prospects that they’re at present unable to browse the location, including: “We’re making some updates and will likely be again quickly.”
On-line purchases have been suspended because the incident on 22 April, and it could be a few weeks earlier than providers are partially restored.
Sky Information understands that the upkeep is routine.
Who’s behind M&S cyberattack?
M&S recently warned that disruption to its operations might final into July, however chief govt Stuart Machin says the retailer is “on the street to restoration”.
It’s broadly believed the retailer fell sufferer to Scattered Spider, a hacking group that has additionally been linked to related assaults focusing on The Co-op and Harrods.
Final week, M&S additionally admitted personal data belonging to some of its customers has been stolen – however the firm pressured this did not embrace “usable fee or card particulars”.
Passwords have been additionally not affected, however there are stories that contact particulars resembling names, addresses and telephone numbers was taken.
Empty cabinets have been seen in shops within the instant aftermath of the cyberattack. Pic: SponPlague
The corporate’s valuation has plunged by greater than £1bn because the fallout deepens.
“This incident is a bump within the street, and we’ll come out of this in higher form, and proceed our plan to reshape M&S for patrons, colleagues and shareholders,” Mr Machin instructed analysts on Wednesday.
